Wi-Fi Diagnostics and Troubleshooting Problems Related to RF Interference

Solving wireless problems can be tricky, but it’s not rocket science. Granted, there are a few basic concepts to understand — but your success most likely will depend on your own observations and detective skills. The majority of problems can be traced to RF interference, misaligned antennas, poorly placed access points, dead spots, and suboptimal channel selection.

With wireless systems it is very difficult to predict the propagation of radio waves and detect the presence of interfering signals without the use of test equipment. Radio waves don’t travel the same distance in all directions — instead walls, doors, elevator shafts, people, and other obstacles offer varying degrees of attenuation, which cause the Radio Frequency (RF) radiation pattern to be irregular and unpredictable. In order to achieve optimal reliability and throughput for a WiFi (802.11) wireless network it is necessary to detect and identify sources of interference that affect network performance.

A variety of tools are available for detecting and identifying sources of RF interference and which provide information that allows optimal configuration of a WiFi network — they each have their strengths and weaknesses. These include network discovery tools (also known as WiFi scanners), WiFi and RF spectrum analyzers, channel analyzers, and WiFi connection analyzers. The progression from network discovery, to RF spectrum analysis, to channel analysis, and finally to connection analysis suggests a logical strategy to follow when contemplating how to approach a WiFi problem. The strategy helps to break down what might initially seem like a hopeless problem into smaller, more easily solvable pieces. The ultimate goal is to be able to apply a quantifiable metric that allows you to optimize the performance of your wireless network and determine the best channel.

Four things to keep in mind as you tackle a WiFi-related problem:

  • It is most likely caused by RF interference, the existence of dead spots, or poor reception that can be corrected by better locating/aligning an antenna.
  • The beacon strength of an access point is not a measure of performance. Nor do you want to necessarily associate with the access point with the strongest beacon signal.
  • In 802.11 b/g you have a choice of channels (11 channels in North America, 13 channels in Europe) where each channel is a range of frequencies. Furthermore, there is tremendous overlap among adjacent channels (take a quick look at the image at the bottom of this page). It’s important to make note of the overlap because a wireless device that transmits in the frequency range of channel 1 not only interferes with channel 1 but probably also is wrecking havoc on channels 2, 3, etc.
  • When interference is the cause of poor performance, then the most common solution is to reconfigure your access point to use a different channel. In certain situations you may need to track down the source of interference, but more often than not it will be coming from a source or location you have no control over. So, the simplest (and, often, only) solution is to identify a channel that isn’t subject to RF interference and reconfigure your wireless network to use that channel.

Nuts About Nets sponsors this site and supports NetSurveyor and NetStress — two of the most popular, free diagnostic tools downloaded from the Internet. We also offer other PC-based tools used for troubleshooting and diagnosing problems with 802.11 (WiFi) networks and solving other issues related to RF interference:

Product Spotlight

RF Explorer — Handheld/Portable RF Spectrum Analyzer

RF Explorer -- Handheld RF Spectrum Analyzer

RF Explorer is the latest breakthrough device in low-cost, RF spectrum analysis

RF Explorer operates both as a standalone, handheld RF spectrum analyzer and also interfaces with a PC running more sophisticated data analysis software. There are several models in the RF Explorer series of RF spectrum analyzers that span different frequency ranges — from 15 MHz up to 2700 MHz. Don’t let the price fool you — the performance of these small, affordable devices compares favorably to more expensive and bulky test equipment. Prices begin at $119 USD.

Commitment to quality and low-cost are unmatched

RF Explorer was developed by Arocholl and is distributed by Nuts About Nets. Nuts About Nets also supports RF Explorer by developing PC-based software to enhance the functionality of the device.

RF Explorer is a remarkable diagnostic tool that both professionals and amateurs are bound to love. The combination of standalone, handheld operation and PC-based, data acquisition and analysis are unique in the market place. Arocholl’s commitment to quality and low-cost are unmatched — you’ll wonder how you ever got along without this device.

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Several models to choose from that differ in the frequency range they support. Prices start at $119 USD.


Light-weight and small in size, can operate as a stand-alone, handheld device. Internal, rechargeable battery. LCD display of 128x64 pixels offers great visibility outdoors.

Data Interface

Using USB cable can connect to Windows PC running more sophisticated data acquisition and analysis software.


Comparable to RF spectrum analyzers that cost many times more. Excellent dynamic range, sensitivity, and resolution bandwidth.